Language & communication skills shape interactions. Choice of words impacts others' perception of you, so choose wisely to seem intelligent and avoid 15 phrases.
"The word “just” can undermine your confidence in speech. Instead of “I just wanted to check in,” say, “I wanted to check in.” This sounds more assertive."
"Actually" can sound condescending and undermine your credibility. Instead of saying, "Actually, that's not quite right," say, "That's not quite right."
"Saying “honestly” implies past dishonesty or others' lies. It can also suggest manipulation. Instead, be straightforward and speak honestly without qualifiers."
"The word “basically” may oversimplify your statements or seem like you're dumbing down information. Instead, explain your point fully. Use specific language to convey your message."
"Exaggeration lessens credibility. Instead of “I’ve told you a million times,” say “I’ve mentioned this multiple times.” Stick to facts and avoid “never” or “always” unless accurate."
"It's okay not to know, but constant “I don’t know” responses may seem uninformed. Instead, try saying, “I’m not sure; I'll look into it”, or offer a relevant fact."
Using slang words and phrases can make you sound informal and unprofessional in certain situations. Be mindful of the context you are in and adjust your language accordingly.
"Empty phrases such as “if you know what I mean” and “totally” add no value and may seem like you're trying too hard. Let your words speak for themselves."